Last Updated: March 25, 2026
1. Introduction
Welcome to DevZoic. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit devzoic.com, engage our services, or interact with any of our digital products including web applications, mobile apps, and AI-powered solutions we build for clients.
2. Information We Collect
We collect information necessary to deliver our services effectively:
- Personal Information: Name, email address, phone number, and company details when you submit a contact form, request a quote, or sign a service agreement.
- Project Data: Business requirements, design assets, API credentials, and technical specifications shared during project development.
- Account Data: Login credentials and profile information for clients using our project management portal or client dashboard.
- Usage Data: IP address, browser type, device information, pages visited, and session duration collected automatically through analytics.
- Communication Data: Emails, chat messages, and call records related to project discussions and support requests.
3. How We Use Your Information
Your data enables us to:
- Deliver custom web, mobile, and AI development services as agreed in project contracts.
- Communicate project updates, milestones, and deliverables through our client portal.
- Process invoices, payments, and financial transactions securely.
- Provide ongoing technical support and maintenance for deployed solutions.
- Improve our website, services, and user experience based on analytics insights.
- Send relevant updates about new services, case studies, or industry insights (with your consent).
4. Data Sharing & Third Parties
We do not sell your personal data. We may share information only in these circumstances:
- Service Providers: Trusted hosting providers (AWS, DigitalOcean), payment processors (Stripe), and development tools under strict data processing agreements.
- Client Integrations: When building solutions that connect to third-party APIs (e.g., payment gateways, CRM systems, cloud services) as specified in your project scope.
- Legal Requirements: When required by law, court order, or to protect DevZoic's legal rights and safety.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, with prior notice to affected parties.
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data in transit.
- Encrypted database storage for sensitive client information.
- Role-based access controls limiting data access to authorized team members only.
- Regular security audits and vulnerability assessments.
- Secure code repositories with two-factor authentication.
- NDA agreements with all team members handling client data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Client project data: Retained for 2 years after project completion for support and warranty purposes.
- Financial records: Retained for 7 years as required by Pakistani tax regulations.
- Contact form submissions: Retained for 12 months, then archived or deleted.
- Analytics data: Aggregated and anonymized after 26 months.
7. Your Rights
You have the right to:
- Access the personal data we hold about you upon written request.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal retention obligations).
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
- Lodge a complaint with relevant data protection authorities.
8. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Essential Cookies: Enable core website functionality (session management, security).
- Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
- Preference Cookies: Remember your settings and language preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.
9. International Data Transfers
As we serve clients globally, your data may be processed in Pakistan and other jurisdictions where our infrastructure or team members are located. We ensure appropriate safeguards are in place for cross-border data transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, data requests, or concerns:
